Returns & Exchanges

At Rosie Papeterie, we want you to be delighted with your stationery and paper goods. If you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Carefully pack your items in their original protective sleeves and sturdy packaging to ensure they arrive back to us in pristine, resellable condition.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our team inspects the returned stationery, we will process your refund to your original payment method within 5-7 business days.